Skip to main content
Hit enter to search or ESC to close
Search
Close Search
search
Menu
Work
Case Studies
Portfolio
Services
Brand Strategy and Identity
Content Creation
Performance Marketing
Web Development
Insights
Resources
Brand Score
Brand Audit
Brand Asset Hub
Brandable Domain Names
Client Support Portal
About Us
About Us
Contact
Work With Us
search
Menu
Please enable JavaScript in your browser to complete this form.
Name
*
First
Last
Phone
Email
*
Section 1: Business Goals & Priorities
1. What are the key business objectives you'd like marketing to support over the next 6–12 months?
(e.g., Increase weekday traffic, boost family dining, grow takeout orders, improve brand perception)
2. If we could help you achieve just one key objective in the next 90 days — one that would create the most significant impact or sense of progress for TGIF — what would that be?
3. Which of the following are current priorities?
Increase in-store visits
Improve social media engagement
Grow delivery/takeout orderse
Promote new menu items
Attract a younger audience
Reinforce TGIF’s brand position
Drive traffic to specific locations
Other
(Select the top 3 that apply.)
List Other Priority
Section 2: Target Audience
4. Who are your most frequent patrons today?
age groups, lifestyle segments, spending patterns – if known
5. Are there any customer groups you’re hoping to attract or re-engage?
6. Do you notice any differences in audience behaviour by location?
7. Who’s the one group you’d love to see more of walking through your doors over the next few months — and why?
Section 3: Marketing History & Insights
8. What digital marketing activities have you run in the past year?
9. What, in your view, worked well? What didn’t deliver the results you hoped for?
10. Do you currently work with any influencers, media partners, or internal marketing resources?
assets, currently the
11. What platforms do you currently use and maintain regularly?
Facebook
Instagram
TikTok
X (formerly Twitter)
WhatsApp Business
Email marketing
Other
Section 4: Brand & Operational Alignment
12. Are there any brand guidelines, global campaign assets, or approvals required from the franchisor?
13. Are there any known limitations or boundaries we should be aware of?
e.g, budget constraints, team bandwidth, brand restrictions, etc.
14. Are there key promotions, seasons, or events that we should plan around?
e.g. Carnival, Father’s Day, back-to-school, etc.
Section 5: Success Metrics & Expectations
15. What does success look like to you in a marketing campaign?
e.g. +20% sales on Thursdays, higher foot traffic during lunch, social buzz, etc.
16. How will you be evaluating the success of this engagement?
Creative quality
Campaign structure
Strategic thinking
Executional ability
Measurable business impact
Other
Other evaluation
17. Would you like us to know anything else about the TGIF brand, your ambitions, or your expectations of a strategic marketing partner?
Section 6: Technology, Data & Operations
18. What tools or platforms do you currently use to manage the following (if any)?
Email marketing
Social media scheduling
Customer reservations
CRM or loyalty management system
Email Marketing Tool
Social media scheduling Tool
Customer reservations Tool
CRM or loyalty management system Tool
19. Do you currently collect any customer data that informs your marketing decisions?
Yes
No
e.g., email sign-ups, birthday club, purchase history, loyalty card usage
If yes, please share how that data is stored or used today:
20. Are there any consistent operational pain points that impact the customer experience we should be aware of?
e.g. limited parking, long wait times, reservation challenges, inconsistent service, etc.
21. What’s your current sales breakdown by channel?
Visual
Code
(Estimates are fine)
- Dine-in: ____ % - Take-out: ____ % - Delivery (e.g., via third-party apps): ____ %
22. What does your internal approval process for marketing look like?
Who signs off on campaign concepts, budgets, creative content, etc.? Are there approvals needed from the global brand?
Submit
Close Menu
Work
Case Studies
Portfolio
Services
Brand Strategy and Identity
Content Creation
Performance Marketing
Web Development
Insights
Resources
Brand Score
Brand Audit
Brand Asset Hub
Brandable Domain Names
Client Support Portal
About Us
About Us
Contact
Work With Us
Subsidiary Brands
Momentum Plus
Brandotive
TriniBiz
twitter
facebook
linkedin
youtube
behance
instagram
Insert/edit link
Close
Enter the destination URL
URL
Link Text
Open link in a new tab
Or link to existing content
Search
No search term specified. Showing recent items.
Search or use up and down arrow keys to select an item.
Cancel
Optimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.